Method of System Modeling of Organizational and Business Processes
DOI:
https://doi.org/10.52575/2687-0932-2025-52-2-421-432Keywords:
modeling method, system-object approach, graph-analytical model, digital transformation of processes, digitalization, automation, business process, organizational and business processAbstract
Modern experience in solving problems of digitalization of organizational and business processes indicates that such projects do not always lead to the planned positive effects of automation, expressed in simplification of individual processes, acceleration of individual operations, etc. In the work, the authors analyze the problems of automation of organizational and business processes. It is shown that the reasons for not achieving the performance indicators of digitalization projects are associated with an insufficient level of information and analytical support for digital transformation processes. Information and analytical support for automation procedures is formed through the methods and technologies used for modeling processes that can be automated. The authors show that existing methods for modeling organizational and business processes do not always allow taking into account all aspects of the automated processes, which leads to ineffective solutions in the automation process. The paper proposes a new method of graph-analytical modeling of organizational and business processes based on the system-object approach. For the purpose of its development, the authors introduce an alphabet of graphic symbols intended for the construction of system-object diagrams of the automated activity. Using the provisions of the system-object modeling theory and the graphic alphabet for describing the automated processes, an algorithm for constructing a system computer graphic-analytical model of organizational and business processes in the "as is" state has been developed.
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